Jingdong mall has been accused of selling expired cosmetics
by:Lisson
2020-11-25
Recently, feng will Beijing jingdong century information technology co. , LTD. (
Hereinafter referred to as the jingdong company)
, l 'oreal (
China)
Co. , LTD. (
Hereinafter referred to as l 'oreal)
Appealed to the court, citing consumer fraud requires two companies double indemnity payment yuan, the notarial fees.
Why is Mr Feng was crouching in jingdong mall purchased biotherm crystal essence, confirmed by the 'biotherm' Hong Kong customer service has been more than life.
At present, the chaoyang court has officially put on record.
Feng said, he is (date) (month) (year) in 'the jingdong mall' for the l 'oreal company produces the 'biotherm -
Through two crystal shine skin essence ', the value for the yuan.
(date) (month) (year), feng has received the goods, but have not yet received the invoice.
Feng, indicated on the product outer packing box Chinese restrictions on the use of the term of (date) (month) (year), because of worry about the quality of the products, to 'biotherm' feng Hong Kong customer service calls for relevant information, the personnel of the service according to the batch number printed on the product package, the product production date is the number of years of shelf life for three years, that is to say, to (date) (month) (year) shelf life is full.
After the results, feng and telephone counseling 'biotherm' mainland customer service, answer is to use products limited period will be subject to the date of the bottle labeling, when feng cross-examine the production date of the product, customer service reply is not clear, when the meaning of further follow-up product batch number, customer did not inform.
Feng said, he is very angry, for the event and had complained to l 'oreal, but l 'oreal answer has never been sold in mainland China, the product and denied and jingdong mall third-party shops have cooperative relations.
Feng believes that he so far cannot confirm the authenticity of the product and the source, but can be sure the product has passed when the sales shelf life.
Feng believes that the defendant's act has two constitute fraud consumers, shall bear legal responsibility.
Edit: jingjing
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