L 'oreal renew expired case: the seller said 'on the wrong plane'

Yesterday, this website is people together in the famous e-commerce sites to buy expired l 'oreal brand biotherm cosmetics events to report. Citizen feng to buy two bottles of biotherm online brand essence, bought found that although the bottle printed on due time for years, but according to the production batch number query found products have expired rectified. Today, feng purchased cosmetics ms tang, director of e-commerce sites to respond to this matter, said feng purchased product 'than our shop sales, the clerk wrong shelves' and make positive initiative to ask for compensation. Subsequently, biotherm brand marketing communications also issued a statement saying feng purchased products at present there is no sales in domestic, sales biotherm biotherm did not authorize the site brand products, and should remind consumers to the website to buy the real thing. The current feng purchased essence products has been the seller from the shelves. Ms. Tang said when talking about the 'accidentally' behavior, the product is more than a year ago procurement staff in Shanghai show, because not so has been not shelves for domestic sales product. This is because the clerk don't know the situation wrong operation for this product, says ms tang, oneself didn't know, until after consumers to reflect this. Although ms tang of the explanation seems to be trusted, but because of suspected problem products, relevant departments have to investigate processing, ms tang is the shop was closed. To be asked to show ms tang feng purchased cosmetics supply proof when citing unable to contact the supplier fails to provide, for feng buy product damage problems, ms tang to feng will actively compensation and sincere apology. www。 hzpzs。 Small net/editor: editor: xing xing: anhui