Jingdong and l 'oreal companies suspected of selling expired cosmetics

by:Lisson     2020-11-25
Recently, feng because for expired in jingdong buy cosmetics products, jingdong, l 'oreal company ( China) Co. , LTD. Jointly appealed to the court, citing consumer fraud requires two companies double indemnity payment yuan, the notarial fees. Beijing chaoyang district court has now formally accept the case. Feng said, (date) (month) (year), he in the jingdong mall purchased biotherm crystal shine skin essence two, the products manufactured by l 'oreal, a total of RMB price. Feng the next day, after shipment, but they have not received the invoice. Feng said that he received on Chinese product outer packing box indicating the time limit for the restrictions on the use of (date) (month) (year). But the future prove real and reliable quality of the product, he contacted biotherm Hong Kong customer service, ask relevant information, the personnel of the service according to the batch number printed on the product package query results, found that the production date is the date of the product, shelf life for years, that is (date) (month) (year) products have been to the shelf life. Then, feng puzzled to dial the biotherm mainland customer service telephone, said the other products use period shall be the date the bottle labeling, but when feng cross-examine the production date of the product, customer service is vague answer, further questions the meaning of the product batch number, customer service also give people the convincing answer. Feng to complain to the l 'oreal company, l 'oreal company said never in mainland China sales this product, and denial and jingdong mall third-party shops have cooperative relations. Feng said the cosmetics sales over shelf life when this is the hard truth, jingdong and l 'oreal has a fraud of consumer behavior, shall bear the corresponding legal responsibility, he appealed to the court, therefore, requires two defendants joint refund payment yuan, yuan and notarial cost claim loss. At present, the chaoyang district court has accepted the case, the result remains to be seen. Editor: Johnny
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