'Life and death to the cosmetic dispute', 'silence' say 'NO'

Cosmetics is close skin products, if there are any unqualified product quality or consumer itself of the skin is not suitable for this product, there may be due to make the user's face allergies or a more serious problem. May also be illegal in some cosmetics add heavy metal and chemical composition, can damage the liver and nervous system of the body, the long-term use of the damage is much harder to estimate. Consumers was found in the product quality problems or itself is not suitable for himself after the first step must be to the place buy products request return processing, and requires businesses to liable for damage suffered by the body. Cosmetic problem claim cases occur every day. But the reporter discovers in the survey, although many stores agreed to because their product quality problem caused by the consumer products to handle return of the physical injury and compensate the corresponding consumer but at the same time require consumers to sign a 'life and death' or 'silence'. What is life and death shape? To consumers is physical damage caused by the use of cosmetics, the hotel negotiation between customers compensation, once merchants pay, consumers sign of life and death, the late what other changes, if consumer health problems need spend more treatment costs, it doesn't have anything to do with the store. Namely waiver, through a one-time payment of damages to 'settle'. While silence makes general is big brand products scruple to brand reputation, in the event of a customer demand for after-sale disputes the brand to be a secret, may not cause physical problems will use the brand product to spread out. Some brand a tough attitude, consumer demand compensation will have to sign the silence, otherwise don't return and compensation procedures to consumers. In fact the difference between life and death and silence that is against the law. Regulations that consumers because the purchase and use products and make the life and health received threats have the right to request the sellers undertake the responsibility. Edit: small xing: anhui