Jingdong, l 'oreal is consumer sued for selling expired to protect skin to taste

Recently, the consumers feng jingdong mall purchased biotherm through crystal essence, confirmed by the biotherm Hong Kong customer service, products have been more than life, feng and the Beijing jingdong century information technology co. , LTD. , l 'oreal ( China) Co. , LTD. , sued to the court, citing consumer fraud requires two companies double indemnity payment yuan, the notarial fees. At present, the lawsuit has been Beijing chaoyang district people's court accepts the case. Mr Feng was crouching in litigation claims in the book, he in jingdong mall shopping in early last year the l 'oreal company's crystal shine skin essence two biotherm, total RMB. Feng then received the goods, but has not yet received shopping invoice. On Chinese feng received product outer packing box indicate the time limit for the restrictions on the use of (date) (month) (year). Due to concerns about product authenticity, feng called biotherm Hong Kong customer service telephone inquiries related information, the personnel of the service of Hong Kong, according to the batch number printed on the product package told Mr Feng, the production date of the product is, warranty for three years, could the which product to (date) (month) (year). Learned that this sexual interest, feng and telephone consultation biotherm mainland customer service, the answer is the validity of the products shall be the date the bottle labeling, when feng cross-examine the production date of the product, customer service said not clear, when the meaning of feng to cross-examine product batch number, customer service is not no answer. Feng he very indignation, complain to the l 'oreal, but l 'oreal reply never sold in mainland China the product, and denial and jingdong mall third-party shops have cooperative relations. Feng is still unable to confirm the authenticity of the product and the source, but at least can confirm the cosmetics sales in more than life. Feng decided that the product quality problems, their behavior constitute fraud consumers, shall bear the legal liability, so the appeal, for both return yuan, yuan and notarial cost and claim loss. www。 hzpzs。 Net editor: xiao sun editor: note: henan