Big not attitude to return after chilling at home

Consumers miss liu on impulse bought a few days you don't like GUCCI handbags, repeatedly thinking under she decided to return this pricey handbags. But after counters only to be told that goods sold are not return. Miss liu can not understand, now many department stores have humanized service, if a change of heart after consumers to purchase goods, can be within the prescribed time, replacement or return. How oneself buy luxury brands but not refund don't change? Another consumer ms zhu in Hong Kong to buy the same brand of GUCCI handbags, she again after a month on a business trip to Hong Kong when asked if they can return, the other party told her as long as the bag is brand new, can the refund formalities within six months. Why Hong Kong and the mainland just across a strait, department stores and brand counters the attitude of the gap is very big? Journalists take this question into several big department stores for answers. In a marked in department stores, the reporter saw the after-sales service is shown in the two weeks after the consumer shopping determine product does not affect the second sales will handle the return unconditionally to consumers. But like research, cosmetics, jewelry, watches and clocks, and other special goods shall be in accordance with the provisions of the state. Many of these special items are a line of big shop sign occupied the market, the reporter found in many department stores, these special goods were the other ranks. A store manager, told reporters that a line of big shop sign and shopping malls are partnership, stores have no right to direct management, after-sales is only ACTS as a coordinating role, can't ask for brand what to do. Store brand has strict requirements to return, is generally not to return, even the exchange is also has many restrictions. This regulation is the unspoken consensus in the industry, consumers shopping to understand, want to get their money back that once the payment is not possible. Edit: small xing: anhui