Consumers of cosmetics allergy merchants did not tip must be accountable

by:Lisson     2020-11-25
Mr. Li recently someone to jimei shop co. , LTD. , bought a bottle of 'neutrogena sunscreens, total cost. Yuan. But after the first use, on the face appears tingling feeling, and a red dot and other allergic phenomenon. Mr Li immediately to reflect to the businessman, but the businessman says allergy is individual difference or seasonal change, has nothing to do with the quality of cosmetics, unwilling to compensation. Mr Li angry complaints to the market supervision and regulation department, ask for a refund. Jimei market supervision and management law enforcement investigation after receiving complaints. In the on-site inspection, the cosmetics store can provide the license certificate and cosmetics etc, can be concluded that the cosmetics is qualified products. But law enforcement officials pointed out that, as a result of each consumer individual facial skin and chemical resistance is different, the operator should take the initiative to ask whether consumers for allergic constitution, warned of the risk of allergic skin tests when necessary. And it is not in a timely manner to perform the duty of hints and instructions should bear corresponding responsibility. Through mediation, the businessman finally return all payment for goods. ( New media editor: Kevin Chen) Editor: huang rui
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