Salon allergic skin care products to the customer, please disappear assist power being paid

In the hairdressing cosmetic industry, disputes between consumers and businesses have been constantly. Because of the use of cosmetics and skincare products and cause skin allergy, consumer Ms. Shaw ( Not his real name) Claim for justice to the beauty salon seemingly norm, but businesses reluctant to let their losses thus claims rejected. In the case of the two sides can't agree on, finally by consumer advocates, Ms. Shaw won the ideal compensation, the dispute ended. The event - Shangrao wannian Ms. Shaw on June 21 at a salon in the county bought beauty products, a total cost to yuan. According to the owner the cosmetics is a cosmetics company's star product in guangdong, and the effect is very good, instead just use the obvious allergy symptoms. Consciousness superior Ms. Shaw came to ask for a refund and lodge a claim for compensation salon was rejected. Shopkeeper said Ms. Shaw face rejection stage in the process of using cosmetics are the symptoms of the normal reaction, and will be back to normal after the guarantee. So, Ms. Shaw to accept the advice of the store, continue to use the bottle of skin care products. The next encounter let Ms. Shaw as going through a nightmare. Instead better face allergic symptoms has more serious, so that she can hardly with true 'face' during the day, not to mention to go to work. Ms. Shaw and many times the salon owner diplomacy has repeatedly refused to ask for compensation. Have to Ms. Shaw in recently will salon consumer association complaints to the county. Ascertained that, Ms. Shaw adverse reaction is caused by salon products. Based on the principle of protect consumers' rights and interests, coordinate staff efforts, eventually the two sides reached a settlement. Salon agreed to a one-time payment of Ms. Shaw various compensation totaling RMB. Ms. Shaw said very satisfied with the result of the treatment. www。 hzpzs。 . net web editor editor: Chen Chen: sichuan