Online shopping cosmetics received, disappear assist to obtain compensate

Every holiday, major shopping website discount promotions always pay special attention to by consumers. Near the Spring Festival, people like yourself or relatives and friends on the Internet to choose some goods as rewards for others or gift in the New Year. From payment to the past more than half a month, however, ms Yang has not received your cosmetics, taken from a website ms Yang had to choose the way to the rights to justice. Ms Yang in yancheng, jiangsu province in the late last year in a group of choose and buy a set of a certain brand of skin care products and successful payment. According to past practices, the original can't more than four days can receive delivery, until the middle of January this year, however, such as more than half the time, dream of ms Yang has always taken to receive their goods. Ms Yang has repeatedly tried to contact the group purchase site, business has been told ms Yang has taken goods delivery, ms Yang finally lost patience, and request a refund in accordance with provisions. At this point, the website customer service tell Ms. Yang, goods in express was lost on the way, ms Yang only find express coordinated compensation. Negotiation failed, ms Yang necessity to his home pavilion lakes disappear assist the site for a complaint. Disappear assist the staff after repeated investigation, decision is due to the site order full omitted to send miss Yang so that the express mail. In front of the fact that, the website of the full back miss Yang pay commodity goods, and give them a certain compensation according to related regulations, ms Yang is satisfied with the result of the treatment. www。 hzpzs。 Net net thinks, with the vigorous development of the network shopping, online shopping website also tested more integrity. How to improve the grade of service, guarantee the quality of our products is the network business gain an advantage is the premise of business to the decisive factor in the competition. Responsibility editor Chen: xiao Chen: sichuan province