Online shopping cosmetics encountering 'zhongtong off the door'

Times (February 2nd Reporter zao Ming) This morning, Ms. Zhuang news hotline reflect to our newspaper, days ago she bought goods from taobao has not yet received. Ms zhuang told reporters that month, she to buy a batch of cosmetics on taobao, the seller delivered the goods to zhongtong express delivery company, the goods are still missing. Look from express track record, the goods have been arriving date of jinan, but has no one to contact ms zhuang. On Monday morning, she and is responsible for the delivery of zhongtong express yet mouth jinan branch, the other party claims to have holiday, no longer to send, want her to come undone. Toiletries preservation method and timeliness into consideration, zhuang woman going to take yourself, but the other party say not clear company address. In desperation, Ms. Zhuang and call the jinan zhongtong express delivery, the personnel of the service can't provide yet branch address, even express the tracking no. O 'clock at noon today, Ms. Zhuang again dial jinan zhongtong express customer service hotline, came the voice of is not available. Afternoon, the reporter called jinan zhongtong express customer service hotline, a staff member, said ms zhuang goods have arrived yet division, but yet mouth division has a holiday, they can not contact also, report to the leadership, now waiting to be processed. Shandong qilu lawyers xiao-liang zhao said that the two layers of legal relationship in the online event. Sellers and buyers are buying and selling contract relations; The seller is entrusted relationship with Courier company. Buyer doesn't receive the goods, he shall be investigated for the seller's liability for breach of contract. The postal industry standards: city express for a calendar days; Domestic inter-city express is a calendar days; Hong Kong and Macao express for a calendar days; International express mail as a calendar day. If beyond the above time limit, to express delivery delay, the seller can be lost as a Courier, have the right to demand compensation from the Courier company to make.