Online cosmetics will exit 7 days without reason return? ! ( 2)
by:Lisson
2020-11-27
For the above three questions, said an official with the national related department, for no reason to return the goods must not apply for formal reasons, and depending on each item.
And ask for a refund goods in good shape for the behavior of rectification work has to be severely, check the goods for some broken package, can never be an excuse for refusing to return.
Days without reason return: differences between consumers and businessmen standard consumers tend to think, so long as the condition has reached the standard of the return.
And merchants say, some damaged packaging or tearing up the behavior of the tag already affect the secondary sales, for these products tend to adopt measures to refuse to return.
The relevant state departments, consumers tend to end in the definition of goods in good condition for as long as the goods itself well enough, for some the destruction of the packaging, labels can never belongs to reason to refuse to return.
Shanghai adjustment 'shopping day have no reason to return' category in the new elimination after implementation, Shanghai recently have cases of complaints about the new rules, including % for 'shopping day have no reason to return' case.
To this, Shanghai changed the 'shopping day have no reason to return' this clause.
Require companies in product must indicate whether the trial on the introduction of the category of 'shopping day have no reason to return', and requires businesses must set tip procedures, measures and technical means for consumers to confirm, in order to achieve the requirement of 'one person one thing a confirmation'.
For the goods in good condition, the concept of, marked the 'dirty don't loss and does not affect sales again' the explanation, and require consumers to return at the same time, also must return the complimentary gift merchants.
In addition, also rules do not apply the products such as cosmetics, underwear 'shopping day have no reason to return' category, can be out of the terms and conditions.
Of course, for the concept of 'good', but also need to be further subdivided, in order to avoid the generation of new disputes.
Editor: huang rui
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