Cosmetics packaging deformation
by:Lisson
2020-10-20
Because college students to express company distributed street type of packages, weibo 'complaint'.
Yesterday, this newspaper, much attention has been paid to this news to our reporter in a lot of college students, and online shopping receiving process happened some unpleasant, in the face of Courier service of to be desired, these college students, of course also includes the microblog 'complaint' college students small wei (
Not his real name)
Or represent the tolerance, they just hope through such expression, reminding express company busy earning money at the same time, to strengthen the management and service, after all, this is a service industry.
Express to cosmetics packaging deformation on November 9, after a small wei online college students in changchun, this newspaper published by zhongtong express company experiences as a pickup, among them, the small white spot using mobile phones to record the express company of the distributed type package photos, make many readers to express company produced a backlash.
A job just wang said, although their online shopping goods didn't receive such treatment, but on November 8, she received a delivery of the goods through zhongtong company, the in the mind first 'hitched, open the goods after the check, heart down.
'I recently bought some cosmetics online, 8, morning zhongtong company staff to have the goods sent to my unit, be pressed flat, the drape of the outer packing, the first reaction is what's inside the lane is bad to broken, open on see, well, the purchase of cosmetics is all packed in similar rubber tube of toothpaste.
'' if the Courier company management in place, the service was serious, the goods into the hands of customers shouldn't be 'transformers'.
'wang believes that college students small wei weibo' complaint 'express company is justified, as the Courier company, should be attention in this matter.
Each link to do a, this kind of thing would not have happened, even if happened to figure out what problem is also very easy.
Just want to express company snack on college students' said Charles Wright academy, she and her roommates are fond of online shopping.
To a recent online shopping experience to make her feel very surprise, Charles Wright academy, said she was shopping a commodity, check the mailing process, unexpectedly found 'been received, call the Courier company customer service, her answer is so simple,' see, we are in order to improve the rate of sign after receiving STH '.
Charles Wright academy speechless, 'I really do not have so much time for this goods with express company to entwine, the theory, also received a good final goods.
'weibo' complaint 'small wei said: 'city evening news reports I saw in the first place, very objective, I personally to the Courier company do not have what idea, can only hope that managers can control the express company services can be a bit better.
'yesterday, to call the readers of this newspaper news, almost all the express company customer, everyone wants to express company management and related regulatory attention, snack on the job.
Disappear assist: express complaints to grow from the postal industry is breaking the monopoly, the Courier company have sprung up, with the emergence of electronic commerce, more let express company practitioners feel this market big cake, in succession to enter.
Changchun city consumers association deputy secretary-general Zhong Ping introduction, express complaints continued to grow, the express delivery parcel lost in similar this kind of situation, damage to the goods, to disappear assist a bit more complaints.
When customers have a problem, often by express company customer service, not solve, then seek other ways, such as college students' lil online tweeting 'complaint', and find disappear assist, find the media.
Zhong Ping said, changchun disappear assist consumer warning at once, as far as possible on reminded consumers in choosing a Courier company looking for a large, good word of mouth.
Also, pay attention to express company protocol service content, some agreements' overlord terms, vouchers to save, valuables for preservation and so on.
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