Washing the dispute into a main consumer complaint hotspots

In recent years, dry cleaners and laundry in the number of cities is becoming more and more many brands of dry cleaners to life brought a lot of convenience, however, the threshold of the washing industry is low, the industry management is relatively chaos at the same time, no hard and fast industry management system led to the number of washing disputes in recent period of time more and more. Has yiwu wang will be four thousand yuan worth of women's trench coat to the dry cleaner to dry, but found the clothes have a white color, when you pick up the clothes will ask for compensation on the spot but was rejected, after industrial mediation, owner agreed to pay three thousand nine hundred yuan and five hundred yuan of laundry coupons, in fact, like this washing dispute all over the country very much. According to the statistics in the first quarter of this year, washing industry dispute case, obviously become the new consumer complaint hotspots. According to industrial and commercial bureau to report complaints center in the first quarter of this year, clothes washing consumer complaints accounted for three point six percent of the total number of a class, rose by more than two times, the other from the consultation, and the citizens are closely related to communication equipment, daily provisions, and household electrical appliances and other industries are high consulting industry, moreover is the mobile phone, shoes and other goods and services industry standards, and this among them, the clothes washing industry is relatively fast growth speed in recent years, disputes more industry. Generally speaking, clothing washing industry complaints disputes lies mainly in the following circumstances, namely after wash clothes fade, deformation appears after the collar or hair, shall receive baptism, or garment wash clothes were infected with the other color, at the same time with many consumers take clothes, didn't confirm if there is a hole, faded on the spot or stain, lead to dispute resolution become more trouble. The Ministry of Commerce and industry Suggestions, consumers in take the clothes to dry cleaners to wash clothes, clothes should be on the spot check clear, at the same time keep the clothes laundry when relevant vouchers and invoice buy clothes, etc. , in order to when washing disputes better safeguard their legitimate rights and interests. Edit: note: henan