Therefore become injured skin protect skin to taste products for industry and commerce mediation being paid

Recently, the nanjing city banqiao street cao it encountered a trouble: she date at home near a cosmetics shop to buy a set of cosmetics, the store claimed that after using can tighten the skin, but go back to using just a day after facial fever, redness and swelling. Cao very afraid immediately went to the hospital, confirmed by the doctors diagnose for skin irritation. Two days after the rehabilitation of the cao hold issued by the hospital diagnosis, found the store, ask for compensation, the head of the hotel said cosmetics itself quality there is no problem, individual differences when using cosmetics, cao is just a normal allergic reaction, unscathed, refused to compensate. The cao was very angry, then complain to the nanjing banqiao industrial and flower terrace. After receiving complaints, industrial and commercial personnel immediately to find the hotel, called the mediate. After many after mediation, the hotel promised compensation for medical expenses yuan of consumers, at the same time return the purchase and payment yuan, cao is satisfied with the result of the conciliation. Industrial and commercial staff said: according to the new 'consumer rights and interests protects a law' article 18 'provided by the business operator shall ensure that its products or services meet the requirements of the personal and property security. On may endanger personal and property safety of goods and services, it shall state to the consumer to make a real and clear warning, and mark the correct use of a commodity or description and accept the service method and the method of prevention of harm. 'As in the possible harm consumers to purchase cosmetics consumer health products, operators did not inform consumers attention, lead to the abnormal situation consumers, business operators shall bear the corresponding legal responsibility. Similar products when consumers in the choose and buy, should also be careful to the businessman asked goods carefully when using the matters needing attention, so as not to bring their own unnecessary trouble, but should keep purchase invoice and other evidence, to facilitate in the future possible disputes, safeguard the legitimate rights and interests of their own. Editor: xiao-li Chen