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Application of plastic packaging container in cosmetic packaging
How to help customers quickly find the cosmetic hose they want?
by：Lisson
2021-03-09
How to help customers quickly find the cosmetic hose they want?
Many customers, when purchasing cosmetic hoses, actually do not know which type of hose they need, but only know their own cosmetic paste characteristics, and are tentatively looking for some suitable cosmetic packaging. In this link, we found that customers generally waste a lot of time. Is there any way to help customers quickly find the hose they want? Today the manager will share relevant experience for everyone, hoping to be helpful to colleagues. Generally speaking, such customers find us and say to make cosmetic packaging, such as hoses, facial cleanser, about ml. Then based on this information, our clerks find similar sample tubes, take pictures, and sometimes express them to customers. But the problem is that customers are always dissatisfied, and always feel that the tube packaging we are looking for does not meet his product positioning? So where is the problem? It stands to reason that we have cooperated quite well, and the sample tube is also selected according to the customer's requirements, and it should be in line with the customer's meaning. If you can't find the sample tube that the customer wants, then the customer will be easily lost. Know the seriousness of the problem. If you can do the following three points, you can truly 'understand' the customer! ! ! First, proficient in hose technology, giving customers more choices. When customers consult us, the information they can provide is very vague, such as the example 'ml, hose for facial cleanser' mentioned above. There are a lot of similar hoses. If you just find a ml hose for him, you are right, but you only meet the basic needs of the customer. This does not provide comprehensive information to the customer. You should be like this If the customer only provides the capacity concept of ml, then we have to expand the similar hoses of other processes. According to the process, we can divide the following types of hoses with hose size ml. You can use diameter*mm long and diameter* mm length, diameter *mm length, diameter *mm length, these mainstream specifications, from thin and long hoses to short and cumbersome cute hoses, are available. , Printing process Before the customer provides a specific printing pattern, at least you can tell the customer that the facial cleanser hose can be applied to the three processes of gloss, frosted surface, and reverse UV, and provide physical objects for customers' reference. , Lid type selection The caps that match the hose include high-grade matte caps, electroplated gold and silver screw caps, and ordinary flip-up caps. Provide customers with related cover type introduction and functional difference introduction. , Basic quotation If the customer chooses the hose, there will be a basic hose price. If the customer is just a simple and suitable hose, then there is no need to recommend the main gear to him. As a qualified salesperson, the above basic knowledge of cosmetic hoses must be mastered. Only by understanding hoses can we help customers find the hoses they want. In short, give customers more choices, and then they will work together You can find the most satisfactory sample tube in your mind, which greatly improves efficiency and saves customers' time. Second, don’t think of customers too professionally. Customers generally make products and don’t know the process of tube packaging. Their purpose is to 'find a beautiful tube packaging'. According to our experience, the customer didn’t understand the technology of the hose and he had seen few hoses. So we gave him this tube. He said it looks good and gave him a different kind of hose. He also said It looks good...or the other way around.” So don’t think of customers as being too professional. In fact, they don’t understand. What we have to do is to be patient. In addition, according to the above, for Customers provide more choices to let them quickly find the hose products they want. A real example at 1 pm on the day of the month, a message popped up on our Alibaba Qianniu, 'Hello, do you have any hoses around ml? The packaging should be soft and easy to squeeze. 'After I received the news, my first reaction was: ml hoses are too large to hold so many hoses. I have been working in the hose industry for so many years. Naturally, it is clear what to do. Customers may just squeeze easily. It’s just a large-capacity packaging. I’m just guessing, so I gave the following reply to the boss. Regarding the hose requirements, the following sets of solutions are for reference. The largest capacity hose on the market is ml. Suggest your product It can be divided into two hoses. You can also choose the soft PVC plastic bottle of ml. This bottle is soft and can be squeezed, but it is not in stock, needs to be opened, and the cost is high, you can choose The stock bottle of ml, the price is similar., I can also customize it according to your requirements, welcome to communicate with us. Sure enough, the customer gave me a chat about the craftsmanship of some hoses, and finally selected one For bottles, I placed an order for a bottle. The whole process only took about minutes. For this result, the customer saved time and we also received the order. Imagine that we receive a lot of inquiries every day. If we can’t help the customer quickly choose the right one The product, what a loss, it’s even more important to understand the customer than to do the product itself. The above sharing of hose production and sales experience from the years, deficiencies, welcome to advise. If you have hose order and design requirements, Welcome to call on the website and serve you wholeheartedly!
Many customers, when purchasing cosmetic hoses, actually do not know which type of hose they need, but only know their own cosmetic paste characteristics, and are tentatively looking for some suitable cosmetic packaging. In this link, we found that customers generally waste a lot of time. Is there any way to help customers quickly find the hose they want? Today the manager will share relevant experience for everyone, hoping to be helpful to colleagues. Generally speaking, such customers find us and say to make cosmetic packaging, such as hoses, facial cleanser, about ml. Then based on this information, our clerks find similar sample tubes, take pictures, and sometimes express them to customers. But the problem is that customers are always dissatisfied, and always feel that the tube packaging we are looking for does not meet his product positioning? So where is the problem? It stands to reason that we have cooperated quite well, and the sample tube is also selected according to the customer's requirements, and it should be in line with the customer's meaning. If you can't find the sample tube that the customer wants, then the customer will be easily lost. Know the seriousness of the problem. If you can do the following three points, you can truly 'understand' the customer! ! ! First, proficient in hose technology, giving customers more choices. When customers consult us, the information they can provide is very vague, such as the example 'ml, hose for facial cleanser' mentioned above. There are a lot of similar hoses. If you just find a ml hose for him, you are right, but you only meet the basic needs of the customer. This does not provide comprehensive information to the customer. You should be like this If the customer only provides the capacity concept of ml, then we have to expand the similar hoses of other processes. According to the process, we can divide the following types of hoses with hose size ml. You can use diameter*mm long and diameter* mm length, diameter *mm length, diameter *mm length, these mainstream specifications, from thin and long hoses to short and cumbersome cute hoses, are available. , Printing process Before the customer provides a specific printing pattern, at least you can tell the customer that the facial cleanser hose can be applied to the three processes of gloss, frosted surface, and reverse UV, and provide physical objects for customers' reference. , Lid type selection The caps that match the hose include high-grade matte caps, electroplated gold and silver screw caps, and ordinary flip-up caps. Provide customers with related cover type introduction and functional difference introduction. , Basic quotation If the customer chooses the hose, there will be a basic hose price. If the customer is just a simple and suitable hose, then there is no need to recommend the main gear to him. As a qualified salesperson, the above basic knowledge of cosmetic hoses must be mastered. Only by understanding hoses can we help customers find the hoses they want. In short, give customers more choices, and then they will work together You can find the most satisfactory sample tube in your mind, which greatly improves efficiency and saves customers' time. Second, don’t think of customers too professionally. Customers generally make products and don’t know the process of tube packaging. Their purpose is to 'find a beautiful tube packaging'. According to our experience, the customer didn’t understand the technology of the hose and he had seen few hoses. So we gave him this tube. He said it looks good and gave him a different kind of hose. He also said It looks good...or the other way around.” So don’t think of customers as being too professional. In fact, they don’t understand. What we have to do is to be patient. In addition, according to the above, for Customers provide more choices to let them quickly find the hose products they want. A real example at 1 pm on the day of the month, a message popped up on our Alibaba Qianniu, 'Hello, do you have any hoses around ml? The packaging should be soft and easy to squeeze. 'After I received the news, my first reaction was: ml hoses are too large to hold so many hoses. I have been working in the hose industry for so many years. Naturally, it is clear what to do. Customers may just squeeze easily. It’s just a large-capacity packaging. I’m just guessing, so I gave the following reply to the boss. Regarding the hose requirements, the following sets of solutions are for reference. The largest capacity hose on the market is ml. Suggest your product It can be divided into two hoses. You can also choose the soft PVC plastic bottle of ml. This bottle is soft and can be squeezed, but it is not in stock, needs to be opened, and the cost is high, you can choose The stock bottle of ml, the price is similar., I can also customize it according to your requirements, welcome to communicate with us. Sure enough, the customer gave me a chat about the craftsmanship of some hoses, and finally selected one For bottles, I placed an order for a bottle. The whole process only took about minutes. For this result, the customer saved time and we also received the order. Imagine that we receive a lot of inquiries every day. If we can’t help the customer quickly choose the right one The product, what a loss, it’s even more important to understand the customer than to do the product itself. The above sharing of hose production and sales experience from the years, deficiencies, welcome to advise. If you have hose order and design requirements, Welcome to call on the website and serve you wholeheartedly!
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